rotary art

[the hat]

anyone dealt with them before as i ordered a bumper in april and i keep getting fobbed off and now ive asked for my money back i keep getting told its with the courier but i never recieve a tracking number

i paid through paypal but im of the thinking that its been too long too try getting the money back

[Prof]

Personally never had a problem with them - what car is the bumper for ?
 
Some parts (such as FC parts) are getting harder to find and source and are on silly back order times from Mazda if it\'s an orignal part.

[PDale]

Yeah I think Paypal is 60 days. Have they given a reason why its still with the courier and no tracking number? If not I would send a letter (Recorded Post) to Rotary Art explaining in detail from start to finish how you\'ve been fobbed off and that you want your money back. State you will give them 7 days from receipt of the letter to refund your money or you will take legal action. Wait the stated time, if no joy still just fill out a Small Claims Form online. Quite straight forward and very effective  www.moneyclaim.gov.uk

[jackaleks]

never had a problem with Rotaryart...
 
90% of the time these things are down to miscommunication.

[CharlieP]

Always been good with me, just does take a while to get some stuff...mainly because he has too much on his plate

[a.tapos]

Always very good prob just a hard part to get they are a good company.

[the hat]

It\'s a bn sports front bumper and I when I first ordered it I was told
I would have it in a month or so as it\'s being made at a factory for me but now I\'m told it\'s on the way and never receive anymore information other than I called ep racing ordered one from them explained the situation I had and they told me
Rotary art had called about one and never ordered it so I have a new bumper and would still like a spare one but I\'m getting the feeling rotary art is not a company it\'s one guy in his bedroom ordering parts from places when you order them and has now spent my money and cannot find a bumper anywhere

Getting a little hacked off tbh not so much at the fact I have no bumper yet amoretti the fact I just keep getting the run around and empty promises of I\'ll check and call you back

[BlitzBoy]

for info , Gary Marks owns Rotaryart and owns the rotary garage Rotechniks and employs people, so not a one man band in his bedroom.
Why dont you give Gary a ring to find out where your order is at his garage
tel number found here
http://www.rotechniks.co.uk/

[the hat]

I have called Gary and spoken too him s number of times and also emailed him I never receive a reply too emails but when speaking too him he seems too give me the runaround somewhat

It\'s good too know that they are a proper company and I never knew they were rorechnics so I feel somewhat more content now in knowing my bumper should arrive now I would happily forget the bumper and have him send me some skirts instead as mine are fair beaten up now but nevermind fingers crossed it arrives soon

[the hat]

All problems solved apparently all there stock was sold and they couldn\'t get anymore so I had a queqce waiting in the post today so I\'m delighted just wish communication had been better