eBay buyer problems

[Mir]

What I gathered from Skiffys posts is that he didn\'t know about the lights being from an import until the buyer complained and he checked with the owner of the car they came from? So when listing Skifffy was under the impression that it was from a UK car?

Lacey, I appreciate your suggestion but (please again, dont get me wrong) is that a good excuse? If he had mentioned in the post that "Selling this product on behalf of the Seller, Or I am not aware about the product at all and the product will be sold as seen, Don\'t get me wrong "Skiffy " had a very good and strong defence (thou not a complete defence). Unfortunately the Advert was very vague and Skiffy never used the power of dsiclaimer at all...

Its the disclaimer which is going against Skiffy, otherwise, there is not any case to answer.

Sorry mate, I don\'t know you, but calling you Skiffy, I hope you dont mind that...If you do, I am sorry again

Syed

[Jojo]

Well if u ask me, which I suppose technically u did, saying plug and play isn\'t really the point.  

Check out what ur buying as a purchaser and make sure it is what u need. :2Rolleyes Surely the seller can\'t be held responsible for the buyer buying the wrong thing, especially when the seller has stated u can\'t return it!  

Don\'t think u\'ve mis-sold it by saying plug and play cause I reckon they will indeed just plug in and work if u, as the purchaser, have the right car!  Dunno if I\'m missing the point...wouldn\'t be the first time!

[philiwily]

I would be stunned if you don\'t have to refund the buyer, paypal almost always go with the buyer. The fact that it doesn\'t have a fog light makes it not plug and play.

Phil

[PDale]

yep as above, 99.9% certain Ebay will side with the buyer and yes it sucks even when trying to give as much info as possible on the listing, pics, etc. Also afaik the \'no returns accepted\' is just so you can opt out of returns being accepted when the buyer changes their mind. Its not a get out clause if the item isn\'t up to scratch. Hence why buyers rarely state they changed their mind even when it may be the case.

[Jit]

Paypal and eBay almost always side with the buyer. However you shouldn\'t have to pay the postage for the items to be returned to you. My understanding is that paypal will ask him to return the item to you and will refund him when you confirm receiving it OR the tracking number he provides paypal confirms YOU have received it. Note the caps on YOU. I\'ve seen many a case where a persons father/wife/son etc (even with the same surname) signs for said item and paypal don\'t pay because it\'s not signed for by the person whose account it is! All in all, the eBay and paypal resolution service is a joke and why I will never use their corrupt payment system or stupid auction site!

[DR SCHNITZEL]

whats the point of saying no returns in your add?, a buyer can always return an item regardless. you may as well offer a returns policy. ebay think 70% of people think its important to a buyer.
 
thats what ive found. the buyer can always say something get their refund. If they need to.

[jetpilot]

I have no idea how someone can buy something with two clear photos and then complain, if you cant work out from two photos they arent the lights for you i am surprised that the time wasting fool even knows how to operate a computer.

Just to add a similar story, i had a mate sell a 325i (old shape) on ebay, the buyer came some 200 miles, looked over the car, handed over the cash, then drove it all the way back and then phoned up to complain about the condition! and he wanted his money back!