LEGAL ADVICE NEEDED Seriously annoyed!!

[Grizzly]

This sounds like a bit of a mine field to me, about a year ago i had a similar problem (not with an FD) they kicked my warrantee out because i ties some loose pipe work up and rerouted some wiring (so easily done)

Too speak from my experiance you shouldn\'t have touched it until they had sorted there problems out first, But the difference between your problem and mine, i dropped my car off and they did the job all the ways through, i really don\'t know how you stand fitting the motor yourself?? I can imagen there is not going to be the same level of warantee as for example if they had removed, refitted and setup before you had touched it. You may find there is only a basic "repair if it has a major fault" that is down to the build as opposed to the ancillarys.

[Bob Monkhouse]

Sorry to hear about your problems. Theres not a lot I can really do to advise on getting these problems sorted with whoever has done the work. The only thing that  I can say is:-if you are stuck and want a recommendation then give Carl Hayward a ring to set your car up. I know there are other good tuners about and other members will I\'m sure have their own recommendations to make. Carl is the only person I have had any dealings with and have found him to be a very knowledgable bloke. He obviously won\'t do it for nowt but he\'s a sucker for a sob story! (I\'m not taking the .... out ofyour situation).Get the car running so you are content with it then take further action afterwards if you still find it necessary. One final thing, I know you are ....ed off about the whole thing but don\'t go mentioning who it is publicly as you may .... them off altogether and get nothing from the situation but grief. I hope you can sort things amicably, Bob.M.( By the way, Carl is a man of his word and sticks by his warranties-guaranteed).

[DR SCHNITZEL]

Thanks for the advice lads. What i got taught in my degree and its common sense is that "last resort go to court"
 
The reason i didnt make them do the warranty work is that they said that initial boost problem they said might be the bov (which it wasnt) it was more likely the rats nest where i found a few splits in pipes, the throttle body was not tight and neither were the turbo pack upon doing the install. remember i phoned them saying this engine you fitted and mapped isnt running right they picked it up and asker for 250 quid after the repair had been done. i got them to fit the engine to get the extra 6 months warranty. told them very clearly the symptoms of the problem , they hadnt even taken the uim off. they wanted this cash over the phone one evening!! if id have paid then id have gone down to find the car in the same state!! i drove the car home and gave them another 50 quid knowing they hadnt fixed the problem. i thought ill never ever go there again. They said at this point they would look at it again and if it was the bov it wouldnt be under warranty (which they would say it was as they tried that on in the first place) i wasnt prepared to risk being stung again.
 
then on spending 2500 on bits and fitting them many more (latent) engine related problems became apparent so much so i felt compelled to contact them again to argue my case. and i agreed to pay them 25 quid to pick the car up (it should be free!!)
 
I went down yesterday and argued my case. theysaid have look at 2 of the problems the thread and the oil leak. still not 100% clear if this means they will do the work under warranty. or its going to sit there for weeks then they will sting me for a bill of some sort.
 
They said ive done so much work to the engine bay the warranty is void
i said the warranty was worthless in that case as they didnt fix my initial problem when no work had been done.
 
I will be happy as long as they fix the oil leak and sort the thread. I do need a new loom though which they are having none of. they said if the crank sensor goes bye bye engine. Im like well yeah but this is your loom which i have not touched apart to get rid of the rats nest.
 
I will have to see what they say this week. week 3 at theirs and 6 months with a car not running properly since the 3 grand expenditure.
 
Ill be happy for just the oil leak and thread sorted
 
even happier if they supply better versions of the dodgy stuff on the engine, coil pack, harness, lim. which they wont do.
 
they may say this week we are not doing anything under warranty now give us 70 quid for what we have done.
 
In this case i can tell them " LOOK SORT MY CAR OUT!!!!!! YOU HAVE COST ME MANY WEEKENDS OF MY OWN LABOUR TRYING TO SORT YOUR MISTAKES OUT MANY MILES TRAVEL TO AND FROM YOUR PLACE. 2300 QUID IN PARTS WITH MORE TO GO MAKING THE CAR SINGLE TUB COS OF YOUR NEGLECT IN HONOURING YOUR SIDE OF THE DEAL AND IVE LINED THIER POCKETS TWICE WHEN I SHOULDNT HAVE HAD TO REPLACE THE BITS ON THE ENGINE WHICH ARE STILL FAULTY IS ANOTHER 100 QUID SAY FOR HARNESS, LIM. IF YOU DONT SORT IT OUT YOU WILL NEVER HAVE ANY OF MY BUSINESS AGAIN AND I WILL TELL EVERYBODY I MEET NEVER EVER EVER TO TRUST YOU GUYS. ALL I WANT IS AN HOUR OF THEIR LABOUR TO SORT THEIR PROBLEMS OUT AND WOULD IT HURT SO MUCH TO GIVE ME THE PARTS I NEED TO GET THE ENGINE UP TO SCRATCH WITH BITS LYING ROUND IN THE WORKSHOP??!!!!!! IM ONLY ASKING FOR A BIT OF GIVE MY WAY\' HOURS LABOUR AND SOME JUNK BITS LYING ROUND THE SHOP.!!!
 
IM VERY CONCERNED WHAT THE NEXT STEP WILL BE NOW BUT I WILL KEEP YOU ALL WELL AND TRULY POSTED"

[DR SCHNITZEL]

Im calm now (GASP)

[BlitzBoy]

ahh so they supplied a wiring loom and fitted the engine in the end

[pdtaylor18]

Sorry for you mate but the loom is an easy fix and some quality inline crimps can be used to replace any dodgy cable.  Has the car still got the boost issue, did it go away once the single tub went on?
The most important thing after any rebuild is to after say 100 miles is to recheck all the nuts and bolts to make sure they are tight,especially exhaust and any oil or fuel unions. I know they should not come loose but it is so easy to miss something, I have done it and I was quite meticulous in what I was doing but thats still no excuse for any poor workmanship to begin with. I think that before you part with anymore money is you come to an agreement as to what any future work will cost.....or not !!  I am sure that you will both come to some agreement without the legal action taking place.

[clive]

As with other disputes of this nature here at MRC we have found through experience that once a person or company has made an accusation of bad workmanship or displeasure, the best way forward is to now close the thread and invite the company to answer the accusations leveled against them.

If a representative of Lindop wishes to contact team@mazdarotaryclub.com with a statement it will be put up on their behalf.

[clive]

Please see below for the response sent in by Lindop Motorsport,


In our defence against DR Schnitzel, We rebuilt the engine with new housings, seals etc and ran it in one of our cars for sale we have nothing to hide.
The engine was then run in by a member of our staff for 1000 miles with no issues what so ever.
The car was then loaned out to a customer of our\'s while we had his car in for work, he used the car for many miles with no issues at all.
The engine was then sold on to DR Schnitzel, he fitted the engine himself in to the bay but then decided to bring the car down to us for us to finish off fitting it which we were more than happy to do for him.
The car was then returned back to the customer all up and running, he returned the car back to us at a later date with a slight boost issue, when we investigated the fault we removed the uim to investigate solenoid valves, wastegate control etc all ok. The car was then driven up the road by the customer with a member staff with him and he agreed the car was better and he took the car away.
The car has now returned aprox 5 months later with a big single turbo fitted, wastgate plumbed up incorrectly also using incorrect size pipe, water system plumbed up incorrectly pipe\'s blocked that shouldn\'t be blocked (fans not working customer aware), the oil leak on the engine was caused by an over heated front seal due to the engine being run too hot, customer also admitted he had run the car and the fans did not come in.
The seal itself was fitted correctly, the front main was replaced in the engine from rebuild std procedure, the contact area of the seal to the front pulley is in perfect condition which indicates it was not fitted dry, however the outer part of the seal has had heat transferred from the steel outer ring causing the rubber to melt causing the centre to pull away creating the oil leak.
We are more than happy to have an independent inspection on this engine and post the results on the forum at our own cost.
The exhaust stud issue, when we had this engine in our car we had as i said earlier loaned it out to a customer who used it for many miles and had no issues with exhaust gas leak\'s which if one of the exhaust to manifold bolts had of been loose this would of caused an obvious exhaust leak. When the customer had fitted his own turbo he has used one of the shorter studs causing damage to the threads in the housing, we supplied this engine with new housing\'s which as standard studs are fitted in to them
The loom had been soldered on to the eccentric shaft pick up sensor this was not carried out by us, when we received the car it would not even start due to one of the wires on the sensor being broken away causing no signal, and as you all know if this come\'s away when driving its a potential engine pop, how can we warrant work like this???
We have taken many pictures of the engine in its current condition and are available for viewing if required by anyone, after reading this can we warrant this work???
 
Thanks
 
//www.lindopmotorsport.com