just blew up my rebuilt engine!!

Started by richard cash, July 12, 2006, 03:17:28 PM

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A7NTY

Quote from: mullinsCorrect. Vendor gets the last word yet again dissatisified customer gets a PM.

A dissatisfied customer that hasnt contacted the company he is dissatisfied with, that makes for a bit of a silly billy if you ask me :spank

mullins

Quote from: A7NTYA dissatisfied customer that hasnt contacted the company he is dissatisfied with, that makes for a bit of a silly billy if you ask me :spank

I have contacted them on the day the car broke down. Go ahead and believe Tim if you like, makes no difference to me.
This is what happends when posts are edited and removed - people don\'t get the full story!

A7NTY

Quote from: antnicuksurely,  talking about replacing different engines is on topic, instead of paying for rebuilds when it dies,  go for something different.  I am certainly interested in some other sort of power plant.

This is my opinion, I love the RX7 however I dont believe its a great base for an engine transplant, yes it looks cool, but its hardly the lightest thing around, without a lot of work the body is nowhere near stiff enough and it would be easy to upset the weight distribution balance. Now a tripe rotor twin turbo in a westfield style thing, that sounds awesome!

richard cash

i think clive has it right with his BOLD TYPE above. Obvliously the engine builders dont have to do as he suggested and write exactly what is covered in a warrenty, but it would be helpful to both the business and customer. If i knew that certain things werent covered then it would have been less of a shock when i blew the engine and TIM said there was nothing he could do. And for the business surely its much better for them to detail their warrenty, that way they wont get unhappy customers on the phone to them etc.

Its something that would probably take 30mins to write, but would be regained by unneccessary phone calls between customer/vendor.


Obvliously the main problem here is that the customers are relating an engine warrenty to a warrenty on say a household appliance. Engine warrenties do mean much less than most people realise and that is evident from this post.

M@r]{

Sounds like a great idea Clive - as you say it could protects everyone concerned and helps prevent upsets if everyone knows where they stand.

Gives us a chance to make a comparison and make an informed decision  :wiggle

Quote from: cliveVendors, please sit down and write out fully what is and is not covered by the warranty that your company offers

Customers, please ask for a copy of any warranty offered before parting with any monies so you know exactly what you are paying for


Hope this helps

iaint

I think it may be easy to provide the wording of warranties provided for standard engine rebuilds BUT not for custom/modification work as that would be dependant on the individual piece of work.

e.g. Vendor builds an engine specified for fast road - it is warranted for that.  If the vendor puts an engine together specifically for track work then (along with the higher cost) I\'d expect a warranty suitable for that (with exclusions etc).

There\'s no one-size-fits-all.

While it might be nice for vendors to post up their general warranty info the most important thing, as Clive posted, is for the customer to be sure what they\'re getting and to be happy with it.

Ant\'s also right - it\'s not MRCs business to tell the Vendors how to run their businesses.  I don\'t think that\'s what CLive\'s trying to say/do in any shape or form.  He\'s just trying to get a single place where us customers can compare what\'s on offer via the warranties.

No conspiracy, no hidden agendas.  Simple really.

"The way to do is to be." - Lao Tzu

A7NTY

Quote from: iaintThere\'s no one-size-fits-all.

Exactly.

Quote from: iaintit\'s not MRCs business to tell the Vendors how to run their businesses.

Indeed, but I honestly think even suggestions of this nature are over the line, especially as Clive has a business dealing with RX7\'s (shy and soon mazdarotaryparts), which in my opinion is a conflict of interest in this case. Perhaps saying \'If I rebuilt engines I would....\' rather than \'vendors should do....\'

You run a club, thats fine, however remember you then have a lot of people that will then hang on every word you say as you have influence with a lot of people, so in my opinion mods should really keep their noses out completely, but hey its not my club, I only read and post now and again so its up to you how you run it.

In my opinion heavy handed moderation and intervention, makes more mess than its worth, thats my 2p\'s worth anyway.

88GT-R

I am sure all the builders and vendors are responsible establishments, and carry out their work to the highest standards. In saying that, they should openly inform their customers what changes they are permitted to carry out under the warranty period. I have only had dealings with WGT, and on all the engines i have contracted to them, Pip has always stated what changes will void the warrenty.
On a case such as this, where an alarm fitment MAY be the cause of engine failure, this should be proved as fact and not a quick excuse. Tim is a genuine bloke, and i am convinced that he will help his customers as best he can, inspite of debates from the club.

John

John Yorke

Quote from: A7NTYExactly.



Indeed, but I honestly think even suggestions of this nature are over the line, especially as Clive has a business dealing with RX7\'s (shy and soon mazdarotaryparts), which in my opinion is a conflict of interest in this case. Perhaps saying \'If I rebuilt engines I would....\' rather than \'vendors should do....\'

You run a club, thats fine, however remember you then have a lot of people that will then hang on every word you say as you have influence with a lot of people, so in my opinion mods should really keep their noses out completely, but hey its not my club, I only read and post now and again so its up to you how you run it.[end of quote]

Have to agree with you Ant [sheesh this is becomming a habit:) ]Cant see how you can be a mod / involved with running a club AND have a business trading to its members, surely that is a conflict of interest?

Back to the unfortunate demise of Richards engine I do hope you are able to pinpoint the cause and are able to share that information with us.

With the warranty thing it has been my experience [and that is with 2 builders] they ask what you intend to do with it and they will tell you what is covered, I do not think anyone can expect a builder / tuner to cover anything other than his workmanship [which relate directly to the parts supplied, fitted or serviced] If an engines dies because of say a failed fuel supply or a burnt out wire you cant expect the builder to cover that, if however a seal or connection fails that I would expect to be covered.

nikp

QuoteHave to agree with you Ant [sheesh this is becomming a habit ]Cant see how you can be a mod / involved with running a club AND have a business trading to its members, surely that is a conflict of interest?

I\'m probably going to get flamed here, and will probably regret doing this, as this topic is getting very emotive, but here goes anyway:

At the AGM this year people were given the chance to vote for new members for the club, and Clive was given unanimous support at the time, if i remember correctly. As such, surely complaints of this nature cannot be made?

rx7veilside

dont see how clive has a conflict of interest as he as far as i know only sells parts and is in no way involved with rebuilds or recomending who does rebuilds,he allways tries to offer a balanced view
anyway GET THAT LS1 IN UR CAR NOW EVERYONE:flamed :flamed :) :) :)

iaint

Quote from: rx7veilsideanyway GET THAT LS1 IN UR CAR NOW EVERYONE:flamed :flamed :) :) :)

Damn stirrer! ;)

"The way to do is to be." - Lao Tzu

smarts

Ok - digressing back to the original question ... it seems that it [B]may [/B]be the alarm at fault owing to inferior wire and i am sure that someone said this can be rectified / avoided by using an ignition amplifier yet richard has one of those - does this mean that the alarm can\'t have been the cause or does it mean that i have got completely the wrong end of the stick (quite likely!) and the twin power doesn\'t help avoid this?

Si.

ro284

QuoteJohn Yorke  
MRC Guest  
 
Quote from: A7NTYMRC Guest      Exactly.

Indeed, but I honestly think even suggestions of this nature are over the line, especially as Clive has a business dealing with RX7\'s (shy and soon mazdarotaryparts), which in my opinion is a conflict of interest in this case. Perhaps saying \'If I rebuilt engines I would....\' rather than \'vendors should do....\'

It\'s not over the line, or a conflict of interests at all, Clive has made both suggestions starting with  
QuoteVendors Please etc.
                                                 Customers Please etc.
where does it say \'vendors should do\'?

Both these suggestions have been within the capability and choice to do of Vendors and Customers for years, and make a lot of sense, it\'s a shame this was not done a long time ago, it is in the interests of Vendors and Customers alike, Clive has made these suggestions which will improve communication, choice, satisfaction for customers, by doing the above customer and Vendor will know exactly where they are, Happy customers== more business for the Vendor!

QuoteA7NTY Surely its up to them how they run their business?
Yes it is,  this is not telling Vendors how to run thier business, but if they choose not to offer a warrenty, they won\'t get my business.

 
Quotenikp, At the AGM this year people were given the chance to vote for new members for the club, and Clive was given unanimous support at the time, if i remember correctly. As such, surely complaints of this nature cannot be made?
Absolutely right! underline unanimous, flame free nik
Bob

rx7veilside

need an expert view on this but i would have thought the ign amplifier wld have kept the spark stable when under load as it is designed to give stable/strong spark when running higher boost but as richard was only running .96bar this is hardly excessive as standard twins cope with 0.8-0.9 comfortably