Now it\'s the phone companies

[johnf]

Just had a text telling me my monthly contract charge is going up 4.34%

"It\'s in the small print SIR, we can do what we like as long as it\'s under the rate of inflation"

This is Orange who tell me they are having the lowest increase of all the providers.

Who\'s giving the best deal

[AMH]

In the 15+ years that I\'ve been with Vodafone they have never done that - whatever figure is agreed at the start of the contract has remained the same. I do have to threaten to leave everytime my contact is up however and their customer service is pants but I\'m paying £27 per month for an iPhone 4 on an 18 month contract.

I can\'t remember what that gives me but I use it a lot and never get any extra costs (except the usual premium rate stuff). I do also get a 20% discount through work.

[B.Martin]

Yeah i heard about this with orange, i\'ve got it on my 2 UK mobiles (neither of which i use funnily enough) I\'m a premier customer as well. Saying that i\'ve only been informed of it by my GF, my contract that is being used by my sister has probably had it too.

[jord13b]

Vodafone FTW! fixed price contracts, internet always works, always have signal, love it!
 
i cancelled with orange to go with this fine company, but my girlfriends gets stung by orange all the time!
 
:censored::censored::censored::censored: company... FACT!

[jetpilot]

I only upgraded with Orange 2 weeks ago! I will be calling them and im sure they will get some colourful language!

[Will66]

Orange Customer for the last 12 years, if they want my business to continue they\'d better make with the discounts!

[johnf]

Orange Customer for the last 12 years, if they want my business to continue they\'d better make with the discounts!

Let me know how you get on

[jetpilot]

I just got a 15% discount when i upgraded, however, this changes things a little and when i did phone up to "speak to someone", they already have a message to say, if you are phoning about the increase blah blah blah and then i waited 15 mins to try and speak to someone! They are obviously receiving very high calls on it, it makes you wonder how much it is costing to deal with all the complaints??

[neil_jdmr]

Payg FTMFW,

Took this stance after the last discussion I had with a csr.

[johnf]

I had my phone stolen a coupe of months ago, not insured, my fault I can live with having to use my old phone but I would like a new smart phone.

I\'m very tempted to take out a second contract with another provider, get a new phone and just leave the Orange contract running on basic monthly charge till it runs out.

The thing that\'s stopping me is my number, I use the phone for work and I\'ve had the same number since the mid 80\'s and I\'m told I can\'t move the number to another phone without paying up all the outstanding contract term.

Any way round this?

[neil_jdmr]

A mobile number in the mid 80\'s the phone must have been huge,  del boy stylee.

Don\'t believe you can get around finishing the contract to port your number.

[johnf]

Is that nice way of saying \'God you must be old\'

[jetpilot]

You could for the time being just divert any calls to your old number to your new number and leave your old number/phone effectively switched off!

[jetpilot]

Well there you go, just had a letter through from Orange reiterating the price increase but because i have recently upgraded i will be getting a 6 month grace period from the increase!

[RobMatthews]

when did you upgrade?

I upgraded in march, and im :censored::censored::censored::censored:ed off with them to, mainly because they promised me i would get better signal if i got a newer phone and because they teamed up with t mobile making reception better, and in fact i get more problems with signal dropping out/not at all :-(