Collectmyparcel.com

[RobMatthews]

Just used collectmyparcel, for the first and prob last time.

I know because its a middleman type site its not all their fault, but a combination of them, palletways and the subcontractor to palletways for the southwest.

First they dont turn up on thursday- no call, no email to even say sorry we couldn\'t get there for whatever reason.It dont take much, i managed to make a call to the person waiting for their engine- it took a whole 20 seconds just to keep the person informed!

Then friday when they turned up in a truck with no taillift that didn\'t look like it was gonna last another 5 miles let alone the journey to a depot.
There is a specific question when booking through collectmyparcel.com if a taillift vehicle is needed or you have your own forklift, I ticked the box to say yes it needed! So had to help lift the pallet onto the truck for the guy who\'s only words included huh and a grunt, its not the service i paid for.

So let the driver tie the curtain rail back up and asked if i had to sign anything, no he said, So asked for a reciept and tracking number- ugh i dont have any he said, so how do I and the person whos recieving the pallet track it?let alone if there is a problem and i have to prove it even got picked up!

How the hell do these idiots in business survive if they cant do the basics like comunicate and turn up with the right truck- i should of told him to f**k off and but after waiting in for two days all i wanted to do was get the pallet on its way and not have to stay in for another day next week :mad:

Im teasy as hell today to after thinking i\'ll have a nice pasty and chill working on the rx4, only for the pasty to have been put together from a mcdonalds reject and taste like s**t as well as they keep shrinking in size and upper the price.

Moral of the whole page is if you want something doing right do it yourself!

Anyway collectmyparcel.com have a nice glossy front page, but are useless

Rant over

Have a nice day

[m1tch]

I always use parcel2go to find a good courier to get the best price.

[RobMatthews]

Normally so do i, hav have no problems with them,  but collectmyparcel lot came back a lot cheaper never mind sent of an email and got money offered back

[rossonza]

i would have taken the pallet and claimed it was never delivered after all that

[shaunwil]

I\'ve been using parcel monkey quite a bit but things have to be well packaged.

Shaun