Battlefield 3 - & graphics card.

[johnf]

I still go back to my point that I told the guy from Dell I wanted to play the current games, including the soon to be launched BF3

The last phone call I had with him was following an on line system check I did for BF3 that said my spec wasn\'t good enough - he disagreed and said it would, so I bought it.

Not answering his emails so I\'ll phone him tomorrow.

So what resolution should I be running at.

In the game options I have everything set \'low\' and the mouse sight still lags behind the movement enough to make playing poor.

How can I check what else may running in the background, slowing thing up?

As you say, buy a better graphics card but I paid Dell what they asked for to do what I want to do. It was all explained to them.

[B.Martin]

ctl + alt + del - you can see all programs etc running with that

[Lacey]

If you asked for a PC that would run BF3 and that\'s what you were sold then you certainly have the grounds for a complaint as with the card it has, it\'s not capable of running the game you bought it to play (work and photoshop projects aside), so if you were sold that on the misconception that it would play BF3 then technically it\'s an item that\'s been mis-sold and should surely fall under the Trades Descriptions Act?

[johnf]

/\\ That\'s what I genuinely think /\\

I didn\'t beat the price down just paid what they asked.

[Lacey]

Yeah, the item seems to have been mis-sold to you under false-pretences so you should have the relevant grounds for a full complaint and refunt, and if I were you I\'d shop elsewhere at a company who are actually reliable, try looking at Novatech.co.uk\'s gaming range pc\'s, I\'m willing to bet they\'re a hell of a lot better and at least 1/3 cheaper than ordering a \'spec\'d\' pc directly from Dell.

Here\'s a few other PC\'s from Novatech starting at the £550 mark and ascending in price, not sure how much you paid for your Vostro but ordering straight from Dell I\'m guessing it was far from cheap.

Might give you an idea of what you can get for your money if you shop around and don\'t go directly to a mainstream distributor.

http://www.novatech.co.uk/pc/range/revolution.html

http://www.novatech.co.uk/pc/range/iconquer.html

http://www.novatech.co.uk/pc/range/irushpro.html

http://www.novatech.co.uk/pc/range/destroyer.html

http://www.novatech.co.uk/pc/range/ireign.html

http://www.novatech.co.uk/pc/range/iforce.html

[johnf]

Finally had a response from Dell.

This is the email.

I can confirm having spoken with your Sales rep Mr Shah that the graphics card purchased with your Dell Vostro 460 is suitable for playing standard computer games. Battlefield 3 is considered a high end game and requires a higher specification graphics card.
 
We propose the following solution by way of goodwill, that Dell provide you with a 512 md ATI Radeon HD 4550 at a cost less the price you have already paid for the current AMD Radeon. The cost to you is £102.95 + VAT.

Two things, I still don\'t think this card would be good enough and searching the net seems I could buy one for around £60.00.

doesn\'t sound like an reasonable offer to me, anyone have any opinions.

[B.Martin]

Tell them your not happy, give them the damn computer back, get your money back and go somewhere where you will get what you asked for?

[Lacey]

Definitely not a better option, if anything a 4550 is 2 generations old and not even as gutsy as the one you have already.

If you really want to put the scare into them, then mention the consumer sales act (that the right one?) that you\'ve been mis-sold the item, you no longer trust the company top provide a reasonable solution and demand to return the goods for a full refund for being misled by the sales rep, or you\'ll be taking legal action against the sales rep and dell themselves for mis-selling their products.

That\'ll put the scare into them to offer you a better solution.

[Lacey]

They\'re trying to sell you an old, 2008/2009 graphics card from old stock to save themselves a bit of money, considering the sales rep guaranteed the machine you bought would play battlefield 3 then you definitely have grounds to hold a court case against the sales rep himself if nothing else.

[johnf]

Having replied to Dell they have now offered me a full refund which I will accept.

Where to go and what to buy now?

Budget of £650 excluding vat

Work with corel, Photoshop, Illustrator etc with big files.

And a good graphics card.

Any advice

Thanks

John

[Casey]

John, this one is worth a look; £700 (tower, no monitor). I\'m sure others will have suggestions too;

Zoostorm PC

Intel Core i5-2400 3.1GHz
8GB RAM DDR3 1600MHz
1TB HDD
DVD Writer
NVIDIA GeForce GTX560 with 1Gb RAM
Windows 7 Home Premium 64
Coolermaster High Air Flow Case
Coolermaster 500W PSU

[Lacey]

Where to go and what to buy now?

Budget of £650 excluding vat

http://www.novatech.co.uk/pc/range/revolution.html

http://www.novatech.co.uk/pc/range/iconquer.html

http://www.novatech.co.uk/pc/range/irushpro.html

iRush Pro is the best in your price range, price for that is INC VAT but doesn\'t come with monitor and other peripherals which you can order yourself to suit your own tastes from the same site in a single order.

Either that or go with one of the cheaper options of the 3, I can personally vouch for Novatech being a good company with excellent customer service as I use them very regularly when building a PC from scratch with parts or just upgrading a system with newer hardware.

Options are with no OS installed, the iRushPro with Windows 7 Home is £699 (£583 excl VAT)

[Kamatari]

I thought about creating a new thread but i\'ll try and get away with posting here,

Who has battlefield 3 on the PS3? would be nice to get a game on with people here

[bimbleuk]

Radeon 6450 is not a gaming card in any way! I use them for building home theatre PCs only.
 
I\'ve got a 5850 which is a coupe of years old now but still more than capable of 1080p on BF3. You can get them on Ebay for less than a £100 second hand. 5750/70 or the later equivalents would just about cope at that res with less details.

[TiddlesRX7]

I thought about creating a new thread but i\'ll try and get away with posting here,

Who has battlefield 3 on the PS3? would be nice to get a game on with people here

Best starting a new thread for this mate. I am on this for the PS3, add me same name as on here.

Ade