Highway Insurance have finally settled my claim

[BlitzBoy]

Well just found out my so called insurance policy is not worth the paper its printed on!
Saying they will not payout on mechanical failure of the fuel pipe.
Im gutted !!!

they also went on to say I had Nitrous fitted!!! I mean WTF!! they are saying their trained Engineer found a T piece on the fuel pipe indicates a fuel boosting system!!! never used nitrous in my life!!!

They also they have been on this Forum found out my forum name and found some interesting posts about racing and such like, so FFFing what!. I mean WTF has that got to do with a fire claim!!!

I did everything by the book declared my mods and stuff.

Guys and Girls, I advise you unless you have a complete standard car not to bother with fully comp.

I will be insuring Third party only from now on

Now I need to get my car back and break it for parts to get some money back

[Donato]

Sorry to hear it mate, thats terrible!

[robedwards99]

That seems outrageous.

Surely if you pay for fully comp insurance then it should cover every eventuality??

Which insurer was it??

[PETE SMITH]

Sneaky Feckin ****.
Send them hate mail:(
Sorry mate.

[Jit]

that is disgraceful...absolutely disgusting behaviour....surely if you have declared everything on the car they must payout? especially so on a fc policy!

[sadgoth]

take it to the insurance ombudsman (spelling), you have been paying a higher premium to cover the fact that you were running a modified car, therefore you have paid for the additional risk. Surely the onus is on them to prove that you have not adhered to the policy. If you have raced the car, fine, you aren\'t covered DURING that event, you are still covered on the road.

[nikp]

Before you go to the insurance ombudsman, you need to take it through their complaints department - that\'s all the ombudsman will say first anyway. All insurance companies will have a complaints department. A friend of mine had to do this, and they did get somewhere with the process.

That\'s just terrible and shocking behaviour.

[BlitzBoy]

Well I have just had enough of it all, they delayed me me for two months, and basically made me sound like a dirty fraudster, the only thing I did wrong was not admitting on the phone that I drag race at pod and them later finding out I do.

Im just want my car back I have 7K sitting underneath the hood undamaged

HIGHWAY INSURANCE you suck!

Cant be dealing with complaints procedure and stuff its all to stressfull

[7ForLife]

No way, elephant tried to get out of paying me.

And worst of all i have just got insured with highway, Really thinking about ringing them up and telling them where to stick it and why

[BlitzBoy]

yes mate the guy dealing with my claim at highway used every trick in the book to make me say something on the telephone statement so he could use this against me. He was so friendly on the phone as well, their job is just basically to try small print in the policy and not to pay.

Also during the peroid of the two months of the claim, they never wrote to me or phoned me. It was basically me ringing them and chasing them all the time, their customer service sucks!!

I mean imagine not paying out on a fully comp insurance due to mechanical failure, fully comp is suppossed to be just that Fully comp!

But be warned guys insurnace companies read our threads, so if you write anything they will use it against us.

[Jit]

were they using the fact that you were driving to a supposed race event against you or the fact that you race the car period?

[BlitzBoy]

No they are using the fact I "said" I was not going to race when in fact I was going to, against me indicating im a liar in not so many words.

But this was just added on at the end of the letter (for what reason I dont know other then to make me feel like a low life), the reason they are not paying because of mechanical failure of the fuel line at the end of the day

[MissRX7]

Oh no sorry to here that, bloody insurance companys all the same money grabbers...Hope you get something sorted!
As for Highway insurance :flamed

[Kash_]

Thats unbeliveable, what a rubbish Insurance company.. I think we should make a list of the best and worst Insurance companies... Highway Insurance being Number 1 for the worst :2Mad

[fro]

They\'re not paying out due to mechanical failure?

So if a tyre blew out and you crashed into a tree as a result they wouldn\'t pay out either?

Do they mention this in the conditions of insurance?