Mazda Rotary Club

General => Rotary and General Chit-Chat => Topic started by: 1. Rebuild on July 11, 2013, 05:17:35 PM

Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: 1. Rebuild on July 11, 2013, 05:17:35 PM
Hi guys,

Does anyone know, if the company is still existent? Waiting since November 19th for my parts. I paid 2,225.39 GBP with paypal and all I got till today are only lots of excuses.

Since a month they even don\'t answer the phone... maybe they don\'t answer calls from germany any more ;-)

I tried sending them faxes, but also with no luck.

Does someone live near them and can tell me what happend to them?

Thanks
Jan
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: neil_jdmr on July 11, 2013, 05:39:55 PM
Sad news!!

Gary I think g111ry was the proprietor was regular on here some time ago
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: boosted on July 11, 2013, 08:20:16 PM
I d get on to paypal mate...
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: Brett on July 11, 2013, 08:33:11 PM
I believe Gary is now the owner of Rotechniks, so get on the phone to them.
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: rx7boy on July 11, 2013, 08:41:33 PM
Having seen a few people with the same problem recently, your best option is to take a trip down there.

EDit, just realised your in Germany. PayPal may be your best bet.
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: probedb on July 12, 2013, 08:43:11 AM
Or your credit card company. Paypal can be crap after a certain length of time since you made the transaction. Credit card companies are normally very good, they\'ll claim the cash back from Paypal who will then claim it from RotaryArt.

And yes, numerous people seem to have problems with them.
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: The dutchman on July 12, 2013, 06:37:32 PM
I emaild them a few times to order some parts. But never heard frm them.....
Real shame because they can deliver many parts...... But i guess they have enough money.......;)
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: Rex_FTW on July 12, 2013, 10:27:06 PM
I think PayPal will not do anything as November was 8 months ago!!!!!
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: 1. Rebuild on July 13, 2013, 09:31:55 AM
Paypal will do nothing after this time. You can report problems only 45 days after payment... will not help with special order items :-(

The phone numbers of Rotechnics and RotaryArt are the same, so it wouldn\'t help to call there.
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: Rex_FTW on July 13, 2013, 10:02:51 AM
Quote from: 1. Rebuild;860850Paypal will do nothing after this time. You can report problems only 45 days after payment... will not help with special order items :-(

The phone numbers of Rotechnics and RotaryArt are the same, so it wouldn\'t help to call there.

Sorry to hear of your woes. Not sure what to suggest now really. It is really bad on their part, if I were you I would try and do something sooner rather than later.

What\'s parts did you buy?
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: Ed_RX7parts on July 13, 2013, 10:21:06 AM
oh dear really sorry to hear this....AGAIN!!!!!
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: 1. Rebuild on July 13, 2013, 10:46:49 AM
I paid for one of their hoods, a Shine Auto diffuser, rear badges, key blanks and some used body and interieur parts.
The used parts where their favorite excuse... have to wait for the cars to be stripped.
Title: Help: Big problems with RotaryArt! Are they still existent?
Post by: Rex_FTW on July 13, 2013, 10:52:34 AM
Quote from: 1. Rebuild;860858I paid for one of their hoods, a Shine Auto diffuser, rear badges, key blanks and some used body and interieur parts.
The used parts where their favorite excuse... have to wait for the cars to be stripped.

What\'s your email address?