anyone dealt with them before as i ordered a bumper in april and i keep getting fobbed off and now ive asked for my money back i keep getting told its with the courier but i never recieve a tracking number
i paid through paypal but im of the thinking that its been too long too try getting the money back
Personally never had a problem with them - what car is the bumper for ?
Some parts (such as FC parts) are getting harder to find and source and are on silly back order times from Mazda if it\'s an orignal part.
Yeah I think Paypal is 60 days. Have they given a reason why its still with the courier and no tracking number? If not I would send a letter (Recorded Post) to Rotary Art explaining in detail from start to finish how you\'ve been fobbed off and that you want your money back. State you will give them 7 days from receipt of the letter to refund your money or you will take legal action. Wait the stated time, if no joy still just fill out a Small Claims Form online. Quite straight forward and very effective www.moneyclaim.gov.uk (http://www.moneyclaim.gov.uk)
never had a problem with Rotaryart...
90% of the time these things are down to miscommunication.
Always been good with me, just does take a while to get some stuff...mainly because he has too much on his plate
Always very good prob just a hard part to get they are a good company.
It\'s a bn sports front bumper and I when I first ordered it I was told
I would have it in a month or so as it\'s being made at a factory for me but now I\'m told it\'s on the way and never receive anymore information other than I called ep racing ordered one from them explained the situation I had and they told me
Rotary art had called about one and never ordered it so I have a new bumper and would still like a spare one but I\'m getting the feeling rotary art is not a company it\'s one guy in his bedroom ordering parts from places when you order them and has now spent my money and cannot find a bumper anywhere
Getting a little hacked off tbh not so much at the fact I have no bumper yet amoretti the fact I just keep getting the run around and empty promises of I\'ll check and call you back
for info , Gary Marks owns Rotaryart and owns the rotary garage Rotechniks and employs people, so not a one man band in his bedroom.
Why dont you give Gary a ring to find out where your order is at his garage
tel number found here
http://www.rotechniks.co.uk/
I have called Gary and spoken too him s number of times and also emailed him I never receive a reply too emails but when speaking too him he seems too give me the runaround somewhat
It\'s good too know that they are a proper company and I never knew they were rorechnics so I feel somewhat more content now in knowing my bumper should arrive now I would happily forget the bumper and have him send me some skirts instead as mine are fair beaten up now but nevermind fingers crossed it arrives soon
All problems solved apparently all there stock was sold and they couldn\'t get anymore so I had a queqce waiting in the post today so I\'m delighted just wish communication had been better