I\'ve never really had problems with but i can see your concern. Speak to Allen he will sort it out for you mate.
Just ordered one of these, paid on CC so, if the packaging is not sufficient to guarantee safe delivery I\'ll leave it up to them to make the claim back from Newera. Hopefully this was a one-off mistake by their packing team...
this is far from first "packaging" problem of their. you should have seen the state my bumper arrived. showed me a shinning good one then sent me something that was no better than what you usually see in scrap yard :spank
Ordered a nice R magic holder for my new power fc thats on the way and it arrived broken after speaking to newera on the phone they said that its not there problem that its broken in transit?!?!? and i would need to send it back to them so they can try to claim it from japanese post all the time i have to wait for them to sort this before i get a replacement rubbish service i would gladly send this back but im not going to sit around and wait for them to sort it i paid for something that i never recieved and to just say "well we have sent 100\'s of them" and "its not are fault" is poor service i wont order from them again
Unfortunatley, this is how a mail order company works. They need the product so they can claim the money back from the post service, other wise they\'re out of pocket. I had a similar problem with a body kit I order. The delivery company drove a fork lift truck through the box contain the body kit and then delivered it as if nothing was wrong :2Mad The body kit had to go back so the company can claim the insurance money. It\'s a pain and you\'re without your product but that\'s the system.
if this is not a one or two incident thing then i would ask mrc to look into it as they have a banner at the top of the page i dont really want to click on a banner and get taken to a online shop that does this kinda business
I bought one of these from Newera and it came fine.. in a box 4x bigger than the item and surrounded by so much packing and padding... I\'d really put it down to 1 mistake by their packing team. Newera are by all means, an excellent company. Can you get in touch with miguel? he\'s a good guy and I\'m sure he would sort you out if you contacted him direct.